F.A.Q.

What hospitals do your doctors admit to?

We have admitting privileges at Ellis Hospital, which includes Bellevue Hospital. However, there are times that our office chooses to admit to other area hospitals on a case by case basis.

How do you know my baby has been born?

If you have your baby in one of our admitting hospitals, the hospital will contact us once you have advised them that we are your pediatricians. For babies born at Albany Medical Center, please advise them that you are a CapitalCare patient, and our CapitalCare Albany pediatricians will see your newborn. For babies born at St. Peter’s, Saratoga, Glens Falls, St. Mary’s, or any other area hospitals, we would like to hear from you within 24 hours of discharge. Please be prepared to tell us your baby’s birth weight as well as discharge weight and if he/she received the Hepatitis B vaccine at the hospital.

How soon do you see my baby?

Most babies are seen within 48 hours of discharge from the hospital. Many babies are seen within 2 weeks of age for a “weight check”, or “well-baby 2 week check”. Your baby’s first ‘physical’ is at 1 month of age. If you are having any concerns about your newborn, we encourage you to call our office and book an appointment for your concerns.

What if I have a general question and need some advice?

We have nurse’s available daily to answer any of your questions. For routine questions that may not need an immediate response, please call your pediatricians nurse (see separate list for extensions) or you can always call our triage line at 371-8000 X2225. Most calls are answered within 2 hours. If your infant needs to be seen same day, it’s important to contact our triage nurse as early in the day as possible.

What if I only want to speak to a doctor?

We ask that you take into consideration that a physician is seeing patients most of the day. If your call is not urgent, the doctor will return your call at their earliest opportunity. You can reach a physicians confidential voice mail by calling our secretaries, 371-8000 X2702 they will transfer your call.

What do I bring to my first visit?

It is very important to bring your discharge summary from the hospital, especially if our physicians have not seen your baby. This information includes birth weight / discharge weight, vaccines, as well as any special instructions you have received.

What if I need to contact the office after routine office hours?

One of our physicians are on call 24 hours a day, 7 days a week, please limit the after hour call to truly urgent questions.

What if I have additional questions?

Please contact our office Monday thru Friday; anyone on our staff will be happy to answer your questions.